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Twitter appoints an India 2021 based official to handle grievances

Twitter appoints an India 2021 based official to handle grievances
Twitter appoints an India 2021 based official to handle grievances

Twitter has appointed an India-based official to handle grievances and has published a monthly transparency report to align with new Indian government regulations.

The appointment comes amid strained relations between the US-based company and the Indian government over Twitter’s compliance with new regulations for the big social media platforms.

A statement by the company on its website today, Sunday, stated that the “broker guidelines”, which entered into force on May 26, aim to regulate content on platforms and messaging services that have more than 5 million users, such as Facebook, WhatsApp and Twitter.

Twitter announced on a recent page on its website the appointment of Vinay Kumar as the resident grievance officer in India with his contact details and information on how to report potential violations of Twitter’s rules and terms of service.

Twitter also published a monthly transparency report on Sunday, with data on how it handles complaints in line with another requirement of the new regulations.

The Transparency Report, which covers data for the month of May 26 to June 25 of this year, stated that 38 complaints were registered and action was taken against 133 tweets related to defamation, harassment, terrorism and identity theft, among other violations.

Twitter’s monitoring mechanisms have also flagged and suspended more than 18,000 accounts for content related to child sexual exploitation and other abuses, and an additional 4,000 accounts for content that promotes terrorism.

Facebook and Google have already issued similar reportsIn February, the Indian government issued new rules that require online platforms such as Facebook, Google and Twitter to follow several new regulatory measures, and these measures include appointing a compliance officer in India, who will identify the first creator of certain content and establish a mechanism to respond to complaintsTwitter has requested an extension of at least three months to implement the new rules

Twitter appoints an India 2021 based official to handle grievances
Twitter appoints an India 2021 based official to handle grievances

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