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National Rail 2021 slammed after turning website black and white . as .

National Rail National Rail and – white … as black slammed website after turning

Mon, 12 Apr 2021 11:00:00 +0100

The organisation has come under fire this morning on social media, after its sombre tribute to Prince Philip, the Duke of Edinburgh, caused "chaos" for the 

The organisation has come under fire this morning on social media, after its sombre tribute to Prince Philip, the Duke of Edinburgh, caused “chaos” for the visually impaired

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National Rail has faced a slew of criticism after trying to pay tribute to Prince Philip by turning their website grey.

The organisation tried to pay its respects to the Duke of Edinburgh by removing all colour from its website.

But the gesture backfired after some customers complained they could no longer read the website – and urged the service to revert back to normal.

One person tweeted: "This is just too much @nationalrailenq@CrossCountryUK website is the same.

"A lot of people struggle with low contrast text – it would be good if the rail industry could pay its respects without needlessly discriminating against some of its customers."

Another said: "Just a small reminder that the National Rail website is currently in monochrome because they are "in mourning".

Which seems a bit much."

A third added: "National Rail greyscaled their website to mourn the death of Prince Philip and its causing utter chaos for the visually impaired."

One person asked: "Um, national rail, whilst this is a sweet sentiment, did you consider disability accessibility laws?

"Pretty sure Philip's dying wish will not have been "make it hard for people to book a train ticket."

Writing on the National Rail's Twitter feed, a now-deleted tweet from an employee also admitted that they were finding it difficult too.

Rather awkwardly, someone else noticed that they hadn't spelt the Duke's name right either after mistakenly adding an extra l.

Following a barrage of criticism online, the train firm has now said it is "making further changes" so all customers can use the website.

Industry body the Rail Delivery Group, which runs NRE, told The Mirror: “The National Rail Enquiries website has been temporarily greyscaled as a mark of respect following the death of HRH Duke of Edinburgh on Friday.

“We are listening to feedback about how people are using the website and are making further changes today to make it more accessible to all our customers.”

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National Rail National Rail

Mon, 12 Apr 2021 11:00:00 +0100

Way to make bookings even more incomprehensible in honour of a man who chartered private planes and helicopters to get around the UK

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Jack Peat by Jack 

The National Rail Enquiries website was branded “unusable” today after the site was given a monochrome makeover in tribute to Prince Philip.

Users logging on to check train times were met with a site completely devoid of colour as the timetable service honoured the duke’s long life with a grey transformation.

Many customers said they can no longer read the website, with one saying it will cause “chaos” for those with eyesight problems:

National Rail greyscaled their website to mourn the death of Prince Philip and its causing utter chaos for the visually impaired.

Its what he would have wanted I guess.

pic.twitter.com/zMfFC9ZpBD

Others pointed out the irony of turning a rail enquiry website grey in honour of a man who “chartered private planes and helicopters to get around the UK”:

National Rail give their site a monochrome makeover that makes booking even more incomprehensible in honour of Prince Philip who chartered private planes and helicopters to get around the UK.

pic.twitter.com/ZFmFdhZa2f

Reaction elsewhere was similarly dumbfounded:

This is absolutely wild

If anyone has ever wondered what would happen if a major website used by millions of people decided to deliberately breach accessibility standards for a week, National Rail has just put its site into grayscale “as a mark of respect for Prince Phillip” https://t.co/6FmoGqBcWe

As a mark of respect for Prince Philip, National Rail have made their employees unable to read the National Rail timetable pic.twitter.com/yyl7OXbF5L

“Prince Phillip really wanted the National Rail website to be in black and white, he was always going on about it” https://t.co/JqtuLH32Nm

Industry body the Rail Delivery Group, which runs NRE, said: “The National Rail Enquiries website has been temporarily greyscaled as a mark of respect following the death of HRH Duke of Edinburgh on Friday.

“We are listening to feedback about how people are using the website and are making further changes today to make it more accessible to all our customers.”

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– April 12, 2021
National Rail 2021 slammed after turning website black and white . as .